About 553,406 phone calls were attended during the National Sterilisation Programme by the Command and Control Centre of the Dubai Police.
Around 432,477 people called on the emergency number 999, while 120,960 people called the non-emergency number 901 from March 26 to April 28.
The centre received a record 52,000 phone calls in a single day immediately after the launch of the movement permit system.
Colonel Turki bin Faris, Director of the centre said, “The callers could be grouped under two main types. “The first constituted employees in the public and private sectors. Key questions they asked were related to commuting to work, getting a movement permit, the number of passengers allowed in a car and requirements to wear masks and gloves. The second type of callers asked questions about precautionary measures, and movement permits for shopping and movement within their own area.”
He added that while the number of calls on precautionary and preventive measures increased, calls to report criminal and traffic violations decreased significantly.