India : No-frills airline Go First on Tuesday apologised to passengers who were left behind in a coach at Bangalore airport on Monday and said an inadvertent oversight in the reconciliation of the flight to Delhi led to the incident.
The Delhi-bound G8-116 from Bangalore to Delhi reportedly left without any of its nearly 55 passengers on Monday.
The passengers were left waiting in a shuttle bus for boarding.”The airline has decided to offer all affected passengers one free ticket for travel on any domestic sector in the next 12 months,” Go First said, adding it has also initiated an inquiry into the incident.
The carrier has ordered an inquiry as well as derostered all the staff who were involved in the incident for which aviation regulator DGCA has already issued a show cause notice.
