Air India embarked on a new voyage Friday after the Tata Group took over the airline from the Government of India. I took a 9pm flight from Mumbai to find out whether anything had changed since the Maharaja’s takeover.
One of the things the new management will focus on is better on-time performance of flights. Our flight took off around 9:10 pm and reached Goa at 10:05 pm — an almost on-schedule arrival.
A special announcement by the pilots took place before landing. This announcement is a part of an official order by the operations department.
The announcement goes: “Dear Guests, this is your Captain (Name) speaking. Welcome aboard this historic flight, which marks a special event. Today, Air India officially becomes a part of the Tata Group again, after seven decades. We look forward to serving you on this and every Air India flight with renewed commitment and passion”.
